The City of Aspen, CO, Taps Madison AI to Reduce Administrative Workload and Improve City Services

February 6, 2026 — The City of Aspen, Colorado, is bringing artificial intelligence into its municipal operations, partnering with Madison AI to help staff work more efficiently, consolidate information spread across multiple systems, and free up time for the work that matters most, serving the community.

Aspen staff sought an AI platform to help address the unique challenges of municipal work, including fast-moving projects, shifting priorities, and large volumes of information spread across multiple systems of record.

"We're excited to kick off these deployments and give our staff tools that simplify their day-to-day work. Our team juggles fast-moving projects and information spread across multiple systems.

This deployment will help us bring everything together so we can spend less time on administrative tasks and more time serving the Aspen community."

John Barker, Director of Strategy and Innovation

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Madison AI is working with Aspen to deploy two AI assistants, including a community development assistant that will gather internal, GIS, and permitting data in a single space. This will streamline the Planning Department’s everyday tasks

"We’re thrilled to work with and assist the City of Aspen in their efforts to make their workflow and processes more efficient.

Madison AI is committed to providing AI solutions that accelerate repetitive administrative tasks, simplify communication, and properly equip employees so that they can dedicate their time to projects that directly benefit residents. It is great to watch the Aspen team tackle this platform, and we’re grateful they have trusted us to help them make improvements."

Erica Olsen, CEO of Madison AI

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About the City of Aspen

The City of Aspen provides municipal services to one of Colorado's most iconic mountain communities. From public safety to planning and community development, the City is committed to enhancing quality of life for residents and visitors alike.

About Madison AI

Madison AI is the AI engine for local government. Using enterprise data and systems of record, Madison AI’s suite of purpose-built artificial intelligence assistants is designed to support the primary internal functions of local government.

These include assistants for the Office of the City Manager, Community Development, Procurement, and related operational areas. Madison AI acceleratesadministrative tasks, such as preparing staff reports, generating zoning verification letters, and drafting requests for proposals, using the agency’s own enterprise data to ensure accuracy and reliability.

Co-founded by Washoe County and trusted by nearly 50 local governments, Madison AI supports public-sector staff by reducing administrative workload and enabling teams to direct more time to serving their communities.

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