Infrastructure
Built on Azure. Isolated by design.
Madison AI runs entirely on Microsoft Azure with dedicated resources per agency. Your environment is completely separate from every other customer — not shared, not pooled, not co-mingled. This isn't a premium tier. It's how every deployment works.
Dedicated per customer
Every agency gets its own isolated environment — separate data stores, separate search indexes, separate processing. No shared infrastructure between clients.
U.S. Azure regions only
All storage, search, and AI processing happens within U.S.-based Microsoft Azure commercial cloud regions. No offshore processing. No third-party routing.
Your identity, your policies
Staff authenticate through your existing Microsoft Entra ID. Your MFA, conditional access, and role-based policies carry right into Madison. No separate logins.
What happens to your data.
Every piece of data that enters Madison — your documents, your staff's queries, your AI outputs — is protected at every stage. Here's exactly how.
OUR PROMISE
PII scrubbed on entry
Data enters through secure, authenticated channels only — SharePoint connectors, secure file transfer, or direct uploads. We scrub for personally identifiable information on the way in and monitor for it in everything your team uploads.
Enterprise AI models only
We run AI exclusively through Microsoft Azure's enterprise services. Your data never touches a consumer endpoint, never trains a model, and is never stored or retained by the model provider.
Separated and cited
Your staff needs agency data, their own work product, and sometimes the broader web. We keep those layers clearly separated — and every answer tells you exactly where it came from.
You own it. We never will.
We're a service provider, not a data company. We don't sell, share, or monetize your information. If you ever leave, we securely delete everything and confirm it in writing.
