New Deployment

Madison AI Deploys Operational Assistance for the City of Castle Pines

The City of Castle Pines, Colorado, has initiated a strategic rollout of Madison AI’s custom artificial intelligence (AI) assistants to optimize citywide access to information and technical workflows.

This integration introduces a Citywide Assistant to unify departmental knowledge alongside a targeted Community Development Assistant designed to navigate the intricacies of the City's planning and zoning functions.

"Castle Pines has a reputation for high-standard operations, and our partnership with Madison AI is a natural extension of that philosophy.

By equipping our team with these tailored digital tools, we are streamlining our internal response times and ensuring our staff can focus on the high-level planning and service that our community expects. It's about maintaining our high standard as we look toward the future."

Michael Penny, Castle Pines City Manager

This partnership prioritizes both efficiency and data privacy, ensuring that sensitive municipal information remains secure while staying accessible to the staff who need it. 

"The City of Castle Pines sets an incredibly high bar for municipal excellence.

We are proud to provide the infrastructure that helps their ambitious team process information instantly, giving them more time to focus on the strategic decisions that shape the City’s future.”

Erica Olsen, CEO, Madison AI

About the City of Castle Pines, Colorado

The City of Castle Pines, Colorado, situated in the heart of Douglas County, is a premier residential community that balances natural beauty with sophisticated urban planning. The City provides strong services and a high quality of life for its residents through forward-thinking leadership and a dedication to excellence across all municipal departments. Learn more about the City of Castle Pines.

About Madison AI

Madison AI is the AI engine for local government. Using enterprise data and systems of record, Madison AI’s suite of purpose-built artificial intelligence assistants is designed to support the primary internal functions of local government.

These include assistants for the Office of the City Manager, Community Development, Procurement, and related operational areas. Madison AI accelerates administrative tasks, such as preparing staff reports, generating zoning verification letters, and drafting requests for proposals, using the agency’s own enterprise data to ensure accuracy and reliability.

Co-founded by Washoe County and trusted by nearly 50 local governments, Madison AI supports public-sector staff by reducing administrative workload and enabling teams to direct more time to serving their communities.

Used and trusted by 60+ local governments and counting

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