This pioneering initiative introduces a citywide assistant to centralize municipal knowledge and a community development assistant designed to support the technical requirements of the City’s planning and building departments.
Integrating this level of AI represents a major milestone for Herriman City. Driven by a commitment to equip staff with top-tier resources, the City is utilizing Madison AI to handle complex inquiries more rapidly. This strategic move ensures that internal workflows remain highly efficient and completely secure while enhancing service to residents.
Herriman City, located in the southwestern corner of the Salt Lake Valley, is one of Utah’s fastest-growing and most dynamic communities. Known for its beautiful mountain views, extensive trail systems, and family-oriented atmosphere, the City is dedicated to providing high-quality services and a safe environment for over 65,000 residents. Learn more about Herriman City.
Madison AI is the AI engine for local government. Using enterprise data and systems of record, Madison AI’s suite of purpose-built artificial intelligence assistants is designed to support the primary internal functions of local government.
These include assistants for the Office of the City Manager, Community Development, Procurement, and related operational areas. Madison AI accelerates administrative tasks, such as preparing staff reports, generating zoning verification letters, and drafting requests for proposals, using the agency’s own enterprise data to ensure accuracy and reliability.
Co-founded by Washoe County and trusted by nearly 50 local governments, Madison AI supports public-sector staff by reducing administrative workload and enabling teams to direct more time to serving their communities.
